Privacy policy

At Nayah, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our Shopify store.

Information We Collect

When you visit our Shopify store, we automatically collect certain information about your device, including:

  • Identifiers: IP address, web browser type, time zone, and some cookies installed on your device.
  • Browsing Information: Pages or products viewed, referral sources, and how you interact with our site.
  • Payment Information: Credit card or other payment details (Shopify securely processes all payments).
  • Purchase Details: Items you’ve purchased and any additional order information.
  • Technical Information: IP address, web browser type, time zone, and cookies installed on your device.

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Personal Information: Name, billing and shipping address, email address, and phone number.
  • Payment Information: We use Shopify’s secure payment processors, but we do not store payment details directly on our site. This includes credit or debit card numbers.

How We Use Your Information

We use your personal information to:

  • Fulfill Orders: Process payments, arrange shipping, and provide order confirmations and updates.
  • Improve Your Shopping Experience: Analyze how customers use our website to improve content, functionality, and marketing.
  • Customer Communication: Contact you regarding your orders or inquiries, and with your consent, send promotional materials.
  • Fraud Prevention: Use IP addresses and other browsing information to detect potential fraud.

Sharing Your Information

We share your personal information with third-party service providers to help us use your information, as described above:

  • Shopify: Our store is powered by Shopify, which collects and stores data as part of order processing and website analytics. Shopify’s use of your personal information is governed by their privacy policy.
  • Payment Processors: We use third-party payment providers to securely process transactions, but they do not store your payment information.
  • Shipping Providers: Your shipping details are shared with trusted couriers to fulfill orders.

We do not sell your personal information to third parties. However, we may share data to comply with legal obligations or protect our rights.

Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Delete: You can ask us to delete your personal information, subject to legal exceptions.
  • Right to Opt-Out: You can opt out of any future sale of personal information (although we do not sell data).
  • Right to Non-Discrimination: We will not deny you services or offer different pricing for exercising your privacy rights.

To exercise any of these rights, please contact us at:

  • Email: hello@nayahjewelry.com

We will verify your identity and respond to your request in compliance with legal timelines.

Data Security

We take steps to protect your personal information, using industry-standard encryption and secure third-party services to process payments. However, no method of data transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our Shopify store uses cookies to enhance your browsing experience, track user behavior, and store certain data. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.

Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy. Afterward, we securely delete or anonymize your data, unless we are required to retain it for legal or business reasons.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or to comply with legal requirements. We encourage you to review this page regularly.

Contact Us

For any questions about this Privacy Policy or to exercise your rights under CCPA, please contact us:

  • Email: hello@nayahjewelry.com